FAQS

Can I order a gift?

Of course! Our products are carefully wrapped so that the recipient is surprised.

At the moment of making the purchase in our Etsy page, you will see that there is an option to wrap it for gift, click this option and put the address of the person to whom you want to send the gift in the section of the delivery address, and he/she will receive it wrapped for gift.

How I can pay for my purchase?

Through Etsy's secure platform, which supports Credit Card and PayPal.

Is Etsy a safe platform to make my payments?

100% safe.

If you want to visit Etsy, you will see that there are thousands of shops offering only handmade products.

100% secure.

What shipping system do you use?

All our products are sent by certified mail.

Do you ship to the whole world?

Yes!

We have clients in the United States, Australia and many European countries.

How long does it take to get the package?

After trying some systems, we decided to use Correos. The thing is that we already know that sometimes the waiting days that we are told ... can fluctuate.

If you buy from us from our country of origin, the Post Office says that it takes 1 to 4 days.

As we always use certified mail, at the time of shipment we send you the tracking number of the package, so you can always know where it is. Similarly, at the time of purchase, our Etsy page gives you the approximate days to wait until delivery of the package.

In the case that you buy from us from outside our country, the waiting time if you are in Europe is between 10 and 15 days, and if it is outside the continent, we already went from 15 to 21 days.

What kind of gold-plated have the Sterling Silver products?

Our Sterling Silver products are plated in 18K gold less than one micron, known as Flash bath. It is a fine bath that achieves a beautiful finish at a very affordable price, although it must be cared for and does not last as long as gold baths with 1, 2 or 3 microns thick.